What are accessible hotels?

There are over 11 million disabled people in Britain; disabled access hotel rooms do not meet the needs of many of these people.

People with significant mental and physical disabilities simply are not catered for in hotel rooms. Things like spinal injuries, muscular dystrophy, and multiple sclerosis can make most movements incredibly challenging, and those who are affected by them need extra aids and equipment to allow them to move comfortably and securely.

The Accessible Hotels campaign aims to address and change the facilities and services available to less mobile individuals in hotels. This means upgrading disabled access rooms to include equipment for a range of disabilities, not a select few.

Moving and Handling Equipment

  • A height adjustable adult-sized changing bench
  • A tracking hoist system, or mobile hoist if this is not possible
Moving and Handling Equipment in Hotels

Moving and handling equipment doesn't have to be unsightly - for example, an overhead hoist can be hidden in a cupboard when not in use.


  • Adequate space for movement around obstacles
  • Enough space for the disabled person and a carer in the bathroom
Accessible hotel rooms should have plenty of space for manoeuvring

Accessible hotel rooms should include plenty of space to allow maneuvering, especially around the bed.

Bathing Equipment

  • A level access shower or walk-in bath
  • Height adjustable features to help every individual
  • Grab rails
Accessible hotel bathrooms need to include grab rails and a level access shower

Accessible hotel bathrooms ideally need to include grab rails and a level access shower.